Carorbis offers a unique value proposition where automotive sellers meet the right target groups and expand their customer base by providing state of the art automotive products and services.
At Carorbis, we completely understand the complexities of an e-commerce ecosystem. Hence, our team of experts has devised an end-to-end online sales channel to create a seamless user journey for both the sellers and the end customers. Here are a few highlights of our shipping policies for the vendors/business owners we partner with:
CENTRALISED DASHBOARD FOR A SEAMLESS EXPERIENCE
- Access to a centralised dashboard to the vendors/business owners.
- 360-degree view of the entire cycle with real-time status updates.
- Detailed analytics of billing and product details, shipping details, shipping cost, and profit margin.
ORDER PLACEMENT AND PACKAGING
- After an order is placed, invoice and packaging slip are presented in the dashboard.
- After the inventory check, the product is packed, and the invoice is generated.
- The packaging slip must be downloaded and stuck on the package.
- It is now ready to be picked up by the logistics partner.
- The pickup request is automatically generated with the logistics partner once the shipment is ready.
- If the vendor is not ready with the product, then the logistics partner will attempt the pickup the following day.
- Real-time status updates about every phase till the last-mile delivery.
- Our dashboard informs the sellers beforehand about the product pricing.
- It gives them room to accommodate overheads and shipping charges.
- If a customer requests an exchange or refund, our selected products come with a 7-day return policy.
- In case of an exchange, a new product will be shipped to the customer after the seller has received the older one.
- However, the logistics cost of return and replace orders would be solely borne by the vendors/business owners.
- Carorbis will only facilitate the entire operations between the two parties.
- Not all products fall under the 7-day return policy.
- Please check the respective individual product pages to check the return and replace eligibility of any specific product.